Using Steady
These terms set the baseline for using Steady. They are written to make the product boundaries clear: Steady is an independent marketplace and workflow service, not the NDIS, a care provider, a plan manager, or an emergency service.
Last updated 27 May 2026Independent service
Steady is not affiliated with, endorsed by, or certified by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission. We do not decide NDIS eligibility, approve providers, deliver supports, manage plans, or guarantee care outcomes.
Directory information, capacity, service descriptions, registration status, worker details, and uploaded documents are supplied by users or their organisations. Steady may show checks, timestamps, and records on file, but those indicators are not an endorsement or assurance that a provider or worker is suitable for a particular person.
Accounts and authority
Use Steady only for yourself or where you have authority to act for a participant, provider, worker, nominee, support coordinator, plan manager, or organisation. Keep account access secure and make sure workspace invitations are sent only to people who should see the information in that workspace.
Consent, documents, and listings
- Participants and workers control sharing through consent scopes and document shares exposed in the product.
- Providers must use shared information only for the purpose for which it was shared.
- Providers are responsible for keeping directory listings, capacity, worker requirements, and contact details accurate.
- Workers are responsible for keeping qualifications, screening details, availability, and application information accurate.
No professional advice
Steady does not provide legal, medical, clinical, financial, plan-management, or support coordination advice. Directory filters and readiness states are workflow tools. They do not replace independent checks, professional judgement, or required compliance processes.
Acceptable use
Do not misuse Steady, scrape the service, bypass consent controls, upload unlawful content, misrepresent qualifications or provider status, harass other users, or attempt to access information you are not authorised to see.
Platform-provider obligations
NDIS platform-provider registration and related obligations are changing. Providers and platform operators should check current NDIS Commission guidance and obtain their own advice about registration, worker screening, privacy, record keeping, and participant safeguards.